There are two chats - as a client, which one do I use in which case?
The project conversations are available in each project and include two chats.
You can choose between two different tabs:
You can chat with the Creator & Fairpicture, or with Fairpicture only.

Use the Creator & Fairpicture chat for information concerning the project.
The Fairpicture only chat is for issues that are relevant to the contract, concerning the platform, payment, or other concerns you would like Fairpicture's support with.