Why is there a deduction from my payment?
It can happen that there is an extra fee for your transfer because it was sent via the SWIFT payment network. SWIFT transfers are used to send money in a currency that isn't the standard currency for that recipient's country. For example, if you’re sending USD outside of the US to Country XY, then SWIFT is the only option. Intermediary banks can take their own, separate fees - so the recipient may get less than intended. We try to avoid this whenever possible but don’t have full control over when these fees are charged, or how much they are.