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Offline Mode – Limitations & Risks

Audience

Consent collectors, project managers, organization administrators, and compliance teams.

Applies to

FairConsent Mobile App.

1. Purpose of  This Article

This article explains how offline mode works in FairConsent and the risks and limitations associated with it.

Offline mode exists to support field work in real conditions.

It is not a data backup mechanism. Understanding these limitations is essential to avoid data loss.

2. What Offline Mode Does

When the device is offline:

  • Consent collectors can continue recording consents
  • Consents are stored locally on the app
  • No data is sent to the platform

Offline mode allows work to continue it does not change data rules.

3. What Offline Mode Does NOT Do

Offline mode does not:

  • Upload consents automatically
  • Back up data to the platform
  • Make consents visible to admins or managers
  • Protect data from device loss or damage

Until consents are uploaded, they exist only on the app.

4. Risks of Working Offline

Working offline carries inherent risks:

  • Device loss or damage may result in permanent data loss
  • Offline data cannot be reviewed by the organization admins, which means they're not visible or auditable
  • Upload delays increase the risk of accidental loss

Offline mode should be treated as temporary, not a working state of record.

5. Offline Mode and Project Completion

Completing a project from the platform and the consents are still offline has serious consequences:

  • Non uploaded consents are removed from active use on the app
  • Uploading after completion is not possible
  • If there are still consents to upload, please inform your administrator so they don't mark the project as completed on the platform.

6. Individual (Non-Organization) Usage

For users who are not part of an organization:

  • Completing a project permanently removes offline data
  • Unexported consents cannot be restored

This behavior is intentional and consistent.

7. Key Rule to Remember

  • Uploading consents is the only way to make them safe and visible in the platform.

  • Offline mode is designed for continuity not storage.

8. Best Practices When Working Offline

To reduce risk:

  • Upload consents as soon as internet access is available
  • Monitor the number of unuploaded consents
  • Train collectors on offline limitations

Organizations should plan workflows with offline risks in mind.

9. Related Articles

For full context, also review:

  • Consent Collection – Main App Flow
  • Uploading Consents & Platform Visibility
  • Completing a Project – Read This Carefully
  • What FairConsent Does NOT Do
  • User Roles Explained

Final Note

Offline mode enables field work but responsibility remains with the user.

Understanding its limits is essential for safe and compliant use of FairConsent.



Need More Help?

For any questions or support, reach out to us at customersupport@fairpicture.org